The Best Pool services in London

Looking for Pool services in London? We have selected the top 18 companies for you. We analyze reviews, ratings, social networks and site content and build a rating based on a complex formula. The best company has a rating of 5 stars (Professional Pool Services), and the worst company has a rating of 0 (Alexander Pool Service).

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Professional Pool Services

Pool services

Website: professionalpools.ca

Address: 107 Bancroft Rd,London, ON N5V 1C6,Canada

Phone: +1 519-851-6362

Categories:

Swimming pool contractor
Tradesperson
Business service

Reviews

Sam Waller

Fast, Honest, Professional. We have been using them for 5 years now, and we are very happy. We have had a few others over the years, and the most frustrating was the no shows. Taking time off work to be home for a repair and nobody comes. Some have even charged for a pool cleaning, and nobody ever came. Professional Pool services is consistent. We have had some things fail over the years as the pool ages, and one thing is honesty here. One pool company recommends an expensive option for repair, and Professional Pools lays out options, advantages and dis advantages to each, and lets you decide what path is right. If it is a repair or option that is not fit for them, they will tell you right away, and recommend the team that can fix it. He does not pretend and then end up costing more money because he just wanted to do it. If he believes one option is a must, I trust, and he has been right. Easy to talk to, they do a great job, and out of 5 companies in 8 years, this one we are staying with. Yes I would recommend them to anyone looking for a honest and professional company that works with you, and does a job above your expectation. Thanks.

Chris Aris

I cannot say enough great things about this company or the employees. I called for an emergency service call to locate a suspected issue. Mike and his partner showed up literally 5 mins later, as they were leaving a nearby call. They got right to work to diagnose the issue. They were honest with a recommendation for another company to assist with pinpointing the exact location of the issue and I Will be utilizing their services again for the repair.

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Alexander Pool Service

Pool services

London Pool services

Website: alexander-pools.com

Address: 431 Boler Rd,London, ON N6K 2K8,Canada

Phone: +1 519-657-1059

Categories:

Swimming pool contractor
Tradesperson
Business service
Swimming pool supply store
Swimming pool repair service

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5PM

Friday

9AM–5PM

Saturday

9AM–4PM

Sunday

Closed

Skyview Pool & Spa Limited

Pool services

London Pool services

Website: skyviewpoolandspa.com

Address: 1504 Highbury Ave N,London, ON N5Y 5N7,Canada

Phone: +1 519-451-3000

Categories:

Swimming pool contractor
Tradesperson
Housekeepings
Business service
General Services
Pool cleaning service
Swimming pool supply store
Swimming pool repair service

Reviews

Bryan Schinkel

I've used Skyview for all my hot tub needs for many many years now and the service has always been good. This past Saturday I went in for some filter work and water testing and the gentleman that took care of me was extremely professional and polite. The service was over the top good. Congrats. Bryan

Harrison P

No problem! I worked here several years ago and I was treated with nothing but respect from Earl, Colleen and the rest of the team. Top-notch place!

Terry V

We just moved in and have been running around trying to get things done and Skyview came in to close our pool today. They did a great job and now we dont have to worry about it anymore. We've never had a pool before and I'm glad we can call them when we need them and know that we're taken care of. It may be another day at the office for them but it meant the world to us. Great job!

Chris Dixon

I went to sky view to get some advice on how to repair some pipe connections that were leaking thanks to improper installation by a different company in 2017. The sky view employee talked me through exactly what to do. Sold me exactly what I needed and even lent me the glue I needed as he figured I would only use a little bit.

Lisa Powell

I used to deal with this pool company but stopped because of the rude, non responsive front line staff. I tried them again this year and found a friendlier more attentive atmosphere and was told they were under new ownership. Very soon it back to the same rude, dismissive service. I went in this week looking for a new vacuum head and asked for assistance. The gentleman suggested a type of vacuum head and I purchased it on his recommendation. It did not do the job and would not even pick up small leaves. I reverted back to my old vac head and got the pool cleaned. I took it in today and was confronted with a perfect business case study of what NOT to do in customer service. I explained my situation. He looked up my account, went and talked to office staff, came back and said no, I will not return it. In the meantime he was ordering another staff member to pick up the phone and keeps talking to him about beach balls and where they were kept. After he felt the need to take the phone call about the beach balls while ignoring 2 warm bodies at the counter he came back to me, made no eye contact and said “ No, I am not going to return this.” From here he “dismissed” me and turned to another customer and and asked how he could help. I asked his name and he incredulously held out his hand for a shake as he said “Ryan.” Make no mistake. At this point in time it is not about $15 dollar inoperable vacuum head recommended by a staff member. At this point in time it is amazement that this person holds a management position and that this place is still in business.

Chris Tully

In my pursuit for my perfect pool, I happened upon skyview pool &spa limited and was blown away. Not only was the staff extremely helpful and answered all my questions, but they were even able to bring to my attention a few things that I was unaware of. Going forward I will be returning to here with my future business. The location was clean and well kept, as well the staff were great. I felt that all my concerns regarding billing and shipping were handled. Great place, would recommend.

Devon Morrison

Great shop and great atmosphere! Ryan and the crew are always ready to help me and my family with our pool needs whether it's getting new equipment or overall tips and tricks for maitenence time! Strongly recommend to anyone who owns a pool or a spa!

Wendy J Smith

We purchased a pool heater from them. IT was installed in the fall. It lasted one season and never worked again. Skyview said the one year warranty was up and we were left with a heater that no longer worked. For the year it worked, 10 months of that it was off for the winter. They said the model we purchased had bad reviews. My question to that is why sell it? We purchased a second one from a different pool company and had no issues with the heater or customer service.

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5PM

Friday

9AM–5PM

Saturday

Closed

Sunday

Closed

London Pool Service By Beachcomber

Pool services

London Pool services

Address: 775 Wharncliffe Rd S c,London, ON N6J 2N8,Canada

Phone: +1 519-681-9434

Categories:

Pool cleaning service
Housekeepings
General Services

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5:30PM

Friday

9AM–5PM

Saturday

10AM–2PM

Sunday

Closed

Custom Pool and Spa

Pool services

London Pool services

Website: custompoolandspa.ca

Address: 775 Wharncliffe Rd S,London, ON N6J 2N8,Canada

Phone: +1 519-652-7665

Categories:

Swimming pool supply store
Tradesperson
Hot tub store
Business service
Swimming pool contractor
Swimming pool repair service

Reviews

Tina Marazzo

We had Custom Pool and Spa install our 16 x 32 foot In ground pool this summer and we are really enjoying it! Right from the beginning of going into the store and talking with Sonya for advice and recommendations and setting up schedule for installation and the workmanship of the guys putting the pool in were above reproach. Steve’s crew were always professional and courteous to us at all times. Steve also had the best concrete people Tony and Sammy who were awesome, even my vicious dog loved them. We would highly recommend Steve and the rest of Custom Pool and Spa staff to put in a reasonably priced pool with very good craftsmanship. Thank you for making our summer a cooler one!

Tim Zafiris

Steve and his crew did a great job building our in-ground pool. Said he would complete the job on time and pulled through. Really a good and hard working bunch of guys. I've recommended to friends already

Melissa Jillett

We just had our pool completed by Custom Pool and Spa and we couldn’t be happier. We looked into a lot of other pool companies, but went went with Steve. Right from the beginning he was a step above the rest, taking the time to sit with us answer our questions, show us pictures of other completed jobs, and work with us on the price. Not only do they set you up with a perfect pool but teach you how to use it all in their pool school class in store. Steve and his team are a group of hardworking polite and dedicated professionals. I would highly recommend custom pool and spa. Kyle and Melissa

Sebastian's Channel .

Not very happy with our experience as we were told on multiple occasions that our tub had wifi so we didn’t have to go out to turn the tub on in the winter by hand. Tony the sales man repeatedly informed us and verified that the tub did have wifi but not Bluetooth as there were no speakers. After calling and speaking with Tony, we were basically told “too bad so sad”. It will cost $400 if you want to purchase a separate wifi system. We are not paying again for something that was already part of the deal. Nothing has been done now even though we paid for it and did no receive it. We were lied to and on top of that were not given our Air miles credit as promised. We have given Tony multiple opportunities to resolve the issue to no avail. We will be filing a full complaint with the BBB. So very very disappointed not necessarily in the product but in the unethical sales tactics. Delivery staff was very professional and we do love our new tub but not happy being lied to and dismissed after the bill of $7000 was paid on top of the $1500 for the electrician fees without getting what we were promised by Tony. We even have a picture of the advertisement paper on the tub stating it did have wifi. This is shameful. No one even came to show us how to use it as most companies do for such a purchase. So disappointed and feel we were taken for being uneducated in tubs and first time buyers.

Paul Trudell

Great experience. Great people

marg steers

Steve and crew redid our 40 year old pool last year. We are amazed at the results. Couldn't be happier. Store staff couldn't be more knowledgeable or friendly. Great job!

Katie Johnson

We had a pool installed last summer by Custom Pool and Spa. We had called 6 different companies, 4 got back to us, and Custom Pool and Spa was the first to offer to come out and access our yard. We were given a quote on the spot and waited 2 weeks for the other quotes. We felt comfortable with Custom so chose them. They were quick, efficient, knowledgeable, and friendly. The install crew was amazing! Once our pool was complete we took our water in to be tested and balanced. The store staff was very attentive and patient in explaining proper water chemistry to us as well as how to run all of our equipment! We found Custom Pool to be top notch and would refer them to anyone! We plan on going in and purchasing a hot tub this year! Thanks Steve and Staff! Great customer service from start to finish. I gave you 5 star but you really are a 10! Katie & Kyle Johnson London ON

darwing4

Custom installed a pump and heater for us. We are happy with the service and even happier with the results

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5PM

Friday

9AM–5PM

Saturday

9AM–1PM

Sunday

Closed

Hollandia Pools & Spas

Pool services

London Pool services

Website: hollandiagardens.com

Address: 1891 Wharncliffe Rd S,London, ON N6L 1K2,Canada

Phone: +1 519-652-3257

Categories:

Swimming pool contractor
Tradesperson
Hot tub store
Business service
Swimming pool supply store
Swimming pool repair service

Reviews

Tommy Turner

We have a 30 year old pool and have used many different pool suppliers in town. Hollandia’s staff seem very knowledgeable and we trust their recommendations. When we get our water tested, they rarely tell us we need to buy more chemicals which seems to happen elsewhere. Their staff are friendly and the store itself has seats for you to comfortably wait while your water is being tested. If you are lucky, you can even get some free fresh, popcorn.

Ibrahim Oozeer

My pool water level was lowering very fast. Scott was able to determine the problems and fix them all in a very timely manner. He was very thorough in his explanation after diagnosis, and he was able to adjust the way things were fixed to come in well under the original estimate. Thanks a bunch.

Virginia Azevedo

Best place to take pool water samples for analysis. Ladies always know what they are talking about. We were first time pool owners and they make the learning process and annual maintenance so easy. Prices are fair, service is excellent every time.

Wendy J Smith

They have closed our pool twice while owners were at work. Each time the back gate was left opened with a rock. We have dogs. The dogs are let out the back of the house. The gate is at the side. The dogs could have left the yard without our notice. Not to mention the gate being left opened and the safety issues with children in the neighbourhood.

Brian Phillips

Here we are in busy season needing help getting the water in our pool circulating and Hollandia came to the rescue ... Scott was particularly knowledgeable and after fixing the problem (that I managed to create) too the time to check everything over for me! Back in business! I highly recommend Hollandia whether for service or sales!

Fernando Pardo

Great people and kniw their stuff!

Kevin

They sub contract most of the work out. Unsafe vehicles. And shoddy craftsmanship.

David Sorge

Great pool openings & closings, clean and thorough. Very helpful with new equipment, purchase and installation.

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Opening Hours

Monday

9AM–6PM

Tuesday

9AM–6PM

Wednesday

9AM–6PM

Thursday

9AM–7PM

Friday

9AM–7PM

Saturday

9AM–5PM

Sunday

11AM–4PM

Pioneer Family Pools

Pool services

London Pool services

Website: pioneerfamilypools.ca

Address: 1985 Blue Heron Dr,London, ON N6H 5L8,Canada

Phone: +1 519-657-5210

Categories:

Swimming pool contractor
Wood
Homes
Interior
Decoration
Tradesperson
Home services
Hot tub store
Business service
Home furnishings
Hot tub repair service
Outdoor furniture store
Swimming pool supply store
Swimming pool repair service

Reviews

Tracey Cook

We recently had a semi on ground pool installed by Pioneer Family Pools. Matt and Ryan were exceptional guys to work with, and the rest of the crew were very easy going, and hard working. Our family is definitely excited and looking forward to swimming in our pool next summer. We would highly recommend this company !!

Jamie Houle

Growing up, my parents always used Pioneer Pools, so naturally when it was time for me to plan out my back yard they were the first place I went to see, as I had seen the service they provided my parents over the last 15+ years. My expectations were exceeded by the knowledge of Matt, the sales manager, and everyone else in the store. We are looking forward to getting the back yard completed nest year. Great experience!

S P

The selection is second to none. Whether you are looking for a pool, hot tub, accessories or repair materials. The service was polite genuine and professional the entire time I was in the store. The outdoor furniture is trendy and beautiful. They have everything that you could want thats pool related.

Lindsey Atkinson

Completely unimpressed with my first experience at pioneer pools. We need to replace our pump. We called two locations well over 100km away from each other. Both locations said they had it in stock on the phone. When we arrived.. neither store had it. A total waste of our day driving all over two city's for nothing. I was warned they were a bunch of knobs. Lesson learned.

Bryan Baar

Very happy with our recent liner replacement. The young guys that came out and did the work were diligent, professional and courteous. They paid attention to the details and answered my questions where I had a concern. The liner looks amazing. Job well done!!!!

Mike Muskoka

I'm doing this review on behalf of my parents recent pool service. Due to the obvious demand for pool openings we were unable to book at a time that myself or my Dad could attend. I agreed to stay in phone contact with my Mom since she is elderly and was felt intimidated having young men at her home performing tasks while she was alone. The young men arrived to perform their duties and in a moment my Mom felt secure enough to call me when they were done. She explained that Tyson came to the door and quickly made her feel safe. He patiently explained a few things she couldn't recall about her pump and filter. Apparently, Tyson has the most beautiful smile and honest blue eyes. I thank your company for giving my elderly Mother a moment of security and patience to feel she was still able to deal with the tasks she normally would. Now if we can keep her from firing my Dad from cleaning his pool, hoping so she can have blue eyes and his helper over to do it!

Boycott Hyde Park BIA

I called the store and the owner was very rude. I like the service at Highbury Pools that is not a Hyde Park BIA member.

Angela D

Don and I are loving our pool and feel it is the best thing we ever did!! We are extremely happy with your guidance and ideas for the pool and the ‘other’ Matt’s complete professionalism and quality of workmanship on the install of the pool. Thank you both for helping us to achieve our goal – a backyard oasis. Don and Angela Denne

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5PM

Friday

9AM–5PM

Saturday

Closed

Sunday

Closed

PipeTech Solutions Inc.

Pool services

London Pool services

Address: 171 Bruce St #1,London, ON N6C 1H2,Canada

Phone: +1 519-679-3800

Categories:

Swimming pool repair service

Reviews

Kristen Morrison

Very helpful! My husband and I have been having some water issues, and had many questions regarding our sump pit, the pump position and the water table. Pipe Tech did great job of answering our questions as well as offering some solutions and things to think about. This service was provided free of charge and weren't hurried off the phone but felt as though the genuinely cared about our water problems. Highly recommend giving them a call.

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Opening Hours

Monday

9AM–6PM

Tuesday

9AM–6PM

Wednesday

9AM–6PM

Thursday

9AM–6PM

Friday

9AM–6PM

Saturday

9AM–4PM

Sunday

10AM–4PM

Naborhood Pool & Spa

Pool services

London Pool services

Address: 483 McGregor Ave,London, ON N6J 2S8,Canada

Phone: +1 519-663-9773

Categories:

Swimming pool supply store
Wood
Homes
Interior
Decoration
Tradesperson
Home services
Hot tub store
Gazebo builder
Business service
Home furnishings
Services companies
Outdoor furniture store
Construction and Planning Services

Reviews

Darren & Denise

Went into this place to look at their hot tubs and there is no way we would give this place over 10k. The guy helping us (was nice), but had no clue about the tubs. Couldn't answer even how much their delivery fee was or even the time frame from purchase to delivery. All other questions we asked were either not answered or just read to us from the information sheet sitting on top of the tub. We could have done that ourselves. If you are going to sell hot tubs, it would be helpful to hire and TEACH your staff all there is to know about hot tubs. Unlike the employee, we didn't find it funny that very simple questions couldnt even be answered. Definitely won't be back.

Brendan Murphy

Very friendly and knowledgeable staff. Even though we where looking for plumbing parts for an aquarium system they helped us find parts we could combine to make what we needed.

Christina Montero

Always great service. They have a card where you buy 10 jugs of chlorine and the 11th is free. Good prices

John Harris

The best pool place in London. The directions they give me make it easy to keep my pool perfect year after year. Im new to this pool stuff and they keep the kids and wife happy. Give them a try.

Dennis Craven

Pretty expensive but if you're lucky you might get someone that knows stuff. That's pretty rare for a pool store in this area. Good selection of parts for classic models of pumps, filters, etc.

Carla Jewell

Very knowledgeable girl working the water testing station. Thanks for your assistance.

Nicole hedges

My family has been dealing with neighbourhood and spa for 16 years now and I promise you we will NEVER set foot in that place again and if I have my way neither will my friends and family and all my neighbours with pools!! I was returning a small bottle of stabilizer that was NEVER opened because I bought the wrong size so I was told not affective for the pool.. so why would I open it if it can’t be used.. I was told I needed 5x’s what I bought.. so I took the stabilizer back and said I needed to return the $18 bottle and buy the $60 bottle!! The owner opened the bottle and said there was some missing.. I said no has never been opened.. he opens 4 other bottles abd says look your bottle has less in it. My bottle did have less in it.. it looked like there was MAYBE 1/4 a cup less then the others if that.. if the full small bottle was not going to be enough and I needed 5x’s that why the hell would I use 1/4 of a cup?? So he clearly sold me one with less in it.. then he called me and my pool guy liars!!! And he was very ignorant!!! He argued with my pool guy who I had on speaker that one of us used it!! And neither of us opened it because it wasn’t even close to being enough for the pool!!! I will NEVER deal with you guys again... I hope the word gets out to everyone how you treat your loyal customers!!!!!

phil .

Used to be very friendly and helpful. Bought my chemicals there for years and now I ask a question and mention my inflatable pool they shoo me out the door

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Opening Hours

Monday

7AM–7PM

Tuesday

7AM–7PM

Wednesday

7AM–7PM

Thursday

7AM–7PM

Friday

7AM–7PM

Saturday

7AM–7PM

Sunday

Closed

Above The Rest Swimming Pools London

Pool services

London Pool services

Website: swimmingpoolslondon.ca

Address: 6886 Colonel Talbot Rd,London, ON N6L 1J2,Canada

Phone: +1 519-360-9074

Categories:

Swimming pool repair service
Tradesperson
Swimming pool
Business service
Places of Interest
Swimming pool contractor

Reviews

Mark Requena

Excellent above ground / in-ground pool installations, thank you for doing a great job at my London property we couldn't be happier with the timely results!!

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Opening Hours

Monday

10PM–12AM

Tuesday

12AM–6PM

Wednesday

12AM–6PM

Thursday

12AM–6PM

Friday

12AM–6PM

Saturday

12AM–6PM

Sunday

12–4PM

Warehouse Guys/Durston Pools

Pool services

London Pool services

Website: durstonpools.ca

Address: 1490 N Routledge Park,London, ON N6H 5L5,Canada

Phone:

Categories:

Swimming pool contractor
Tradesperson
Business service

Reviews

David Terner

These guys are unprofessional. When they closed our pool last fall their hose leaked salt water all over our front lawn, damaging it (the grass died) and possibly making our neighbor's hackberry tree lose all its leaves. Asked Guy this spring to make sure that didn't happen again, and he called to cancel our pool opening a day before it was scheduled, saying he couldn't guarantee that his guys would not do that again. Don't use this service! They are scruffers!

KING

Guy is great !

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Durston Pools

Pool services

London Pool services

Website: durstonpools.ca

Address: 1256 Hamilton Rd,London, ON N5W 1B2,Canada

Phone: +1 519-659-4839

Categories:

Swimming pool contractor
Tradesperson
Business service

Reviews

Richard Brouwer

Guy and his team are great. 3 years after installation he makes time for questions, advice and service. Excellent customer service season to season.

Dwayne Apthorp

We had a pool installed last summer by Durston Pools and have to say after doing other projects and renovations with different contractors Guy and his team were by far the easiest and most friendly to deal with not to mention with their experience they know their craft. They usually had any questions we had answered before we even asked them keeping us updated with each step of the process. We ended up with a backyard reno that turned out exactly as we pictured it. Our satisfaction was their goal. Don't even call anyone else. Guy and his team are the best!!

Lyndsaie Doey

The only reason I even give you one star is because I have to. Ripped my mom off last year never showed up to maintain pool.came at the end to winterize the pool left water in the pump so it froze in the winter and cracked our pump This summer came in 2 months late to "open" put water in left and never came back when he said he would called many times no answer. Disgusted

Guy Durston

********THESE TESTIMONIALS WERE ALL SENT TO ME FROM MY CUSTOMERS******** "We had our pool installed by Durston Pools back in 2005 and the quality of work was excellent and the customer service was and continues to be exceptional. Guy and his team answered all questions and even 7 years later he has not forgotten his customers and offers assistance when called upon. I personally recommended him to several of my neighbour's and they used Durston Pools as well and they too have also recommended him to other friends and neighbours. No other pool company can offer better pricing, quality or customer satisfaction than Guy Durston."---- Rob Elliston---- “Customer satisfaction is what you get when you deal with Guy Durston. I recently had to replace my pool liner and needed some explanation as to operate my pool and Guy was there for me. He had my liner installed in no time at all and showed me the most efficient way to operate my pool and helped me with any and all questions I threw at him with easy to understand instructions. In addition his opening and closing the pool was not only done in a timely manner but also at an excellent rate. I have since referred his great services to my brother in law who is also extremely happy with works and rates provided by Guy Durston. Great job Guy, keep up the good work.”---- Sam Rahman and Family ---- My experience with Durston Pools was nothing short of exceptional. From the installation starting exactly when promised and finished extremely quickly to follow up service when required. I have no reservations in recommending Durston Pools for your pool installation, repairs or service. ----- John and Marianne Creighton---- Our experience with Durston Pools has been a 100% positive experience. It began when we were faced with the task of replacing our pool liner. We called for several quotes, but it was an easy decision to go with Durston Pools, because of the direct, forthright manner they showed in assessing the project, and very quickly arriving at a handshake agreement. There were several obstacles that came up during the project, but they were all quietly and effectively handled, with never a hint of needing to change our original agreement. The result was a beautiful liner installation, which added immensely to our summer enjoyment of our pool. Our experience was so positive that we have contracted with Durston Pools for all our pool maintenance needs.---- Barry Swane---- We had Durston Pools install our pool. I wanted a waterfall and Guy knew exactly what style would look good with our shape of pool. It looks fabulous. They were great about attention to detail. We love our pool and it was worth every penny.---- Fran and Nick Hill ---- "Guy Durston and his team installed our pool last summer and we are thrilled with the results. Our backyard was a challenge, to say the least, with limited access and grading issues. We weren't sure we could put a pool in at all. To our amazement, Guy delivered and surpassed our expectations giving us a pool and backyard beyond our dreams. Thanks Guy, Dave and team for your hard work and professional attitude. It was pleasure to deal with people that take such pride in their work!---- Troy & Catherine Thompson"----

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Opening Hours

Monday

8AM–9PM

Tuesday

8AM–9PM

Wednesday

8AM–9PM

Thursday

8AM–9PM

Friday

8AM–9PM

Saturday

8AM–9PM

Sunday

8AM–8PM

Complete Pool

Pool services

London Pool services

Website: completepool.ca

Address: 396 Ridgewood Cres,London, ON N6J 3H1,Canada

Phone: +1 519-636-3123

Categories:

Pool cleaning service
Housekeepings
General Services

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5PM

Friday

9AM–5PM

Saturday

Closed

Sunday

Closed

Forest City Pool & Patio Inc.

Pool services

London Pool services

Website: forestcitypools.com

Address: 3392 Wonderland Road South,Building 9, Unit 14 & 15,London, ON N6L 1A8,Canada

Phone: +1 519-438-5578

Categories:

Swimming pool supply store
Swimming pool
Places of Interest

Reviews

Lora Telfer

BEWARE! This may be lengthy but please read for your own information and understanding……. Our first appointment with Forest City Pools was in early April2018. We provided a $5,000 deposit (which was never disclosed as being non-refundable) and the cheque was cashed April 5th, 2018. To keep this short I will itemize the timeline of events in point form: 04-11 We emailed designer - no response 05-04 We followed up with an email (to designer) - no response 05-18 We followed up by email with owner (as we still had not heard anything) 05-18 Designer responds to initial email 05-23 First design provided 05-25 First meeting with designer - at this meeting we discover the design would not fit our yard because the design was created without our backyard survey specs 06-06 We received version 2 of design 06-20 Second meeting about version 2 – discuss budget and make changes to design 06-21 Version 3 of design provided and since we are happy with it we are ready for pricing 07-18 Pricing received $150,000 over budget (this did not include any landscaping either) 08-10 Version 5 of design provided (not sure what happened to version 4) - This version is still $44,000 over budget 08-27 After much consideration, we realize this wasn’t going to work and requested a refund of our deposit We were flat out denied any refund for the following reasons: • Knowledge, creativity and design process has a flat fee of $2,500 + HST • The deposit kept us in ‘queue’ • The pool kit was ordered We completely understand that we would not get the entire refund back but cannot understand why we should pay for any time used to create a design, when the size of our yard and budget were never considered. As well, why should we pay for a pool kit when we had not decided on a pool size? (Note - they claim we decided on a pool size and for this reason the pool kit was ordered. This cannot be so, as the pool size changed with every design - i.e. design 3 pool size was 9’ x 30’ and design 5 was 14’ x 28’…and we still had not agreed to a final design) Their suggestion to reconcile this matter was to let them install the pool and get someone else to finish the rest. As a point of interest, we have since gone to a competitor. Before the initial meeting, they asked if we would mind they come out to see our yard. Please know, they were not privy to our Forest City Pool issues. Within six weeks, they have visited us twice, we have a design we love, the landscaper has been out to measure, they checked the grading for us (this is a newly built home) and what makes us the happiest – we are within budget! We understand we likely will go over our budget due to unforeseen circumstances but at least we are starting off under budget. Please know the risks before giving Forest City your deposit - don’t make the same mistake we did! Good luck!

Lisa Harness

We have had a terrible experience working with this company. We set up a meeting with the owner Markus and he came to our home to discuss our options for installing a pool. He was friendly and very informative. That was the end of our service. We followed up with 2 emails (with the lot details he requested) and we received no response. I called Markus directly on his cell and he got back to me saying he didn’t get my emails and would check over the weekend. The next week, we still didn’t hear back so I text to inquire if we were going to get a response. We have heard nothing. If you are looking for a pool and at least a response to your emails, phone calls and text message, look at another pool company. Apparently they do not want your business.

Nicole Brown

Great place to get an inground pool. If you already have a pool, they will gladly check your pool water and do openings, maintenance and closings. They also sell pool chemicals.

Robert Hammond

Excellent experiences from all members of this friendly and knowledgeable team, from owner to service to front office staff.

Peter D Chaffey

I have never regretted for an instant having my pool built and subsequently serviced by the pros at Forest City Pools. ***PDC ***

Ian Rolls-Carson

Best pool company around.

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Opening Hours

Monday

8AM–4PM

Tuesday

8AM–4PM

Wednesday

8AM–4PM

Thursday

8AM–4PM

Friday

8AM–4PM

Saturday

Closed

Sunday

Closed

TLC Landscaping Design + Pools

Pool services

London Pool services

Website: tlc.ca

Address: 2026 Oxford St E,London, ON N5V 2Z8,Canada

Phone: +1 519-661-6895

Categories:

Landscaper
Craft
Design
Contractor
Decoration
Architecture
Tradesperson
Design Services
Exterior Design
Business service
Landscape designer
Services companies
Landscape Architect
Construction company
Swimming pool contractor
Landscape lighting designer
Architecture and design companies
Construction and Planning Services

Reviews

Meghal Raval

I worked there for a temporary job. They are wonderful people.

S H

Asked if they are spraying pesticide. TLC Said NO can't spray pesticides cause of the laws...."we are spraying something Real safe". Go out of my driveway.a large sign saying pesticide. Does everyone lately say whatever it takes to make a buck? What happened to truth? took a photo of their sign...you could even smell the strong chemicals.

Mike l

This is the message I sent the company with no response...seems similar to the review by Brandie George... TLC Management, I just wanted to let you this morning (06-14-18)I was nearly hit by one of your trucks while riding my bike. One of your crew cab pickup trucks (with a Swiss soccer flag perched from the driver's window) was turning left off Dundas Street around 6 am onto a side street, cutting the corner sharp and at a high rate of speed. The driver noticed me at the last moment an swerved back into his own lane nearly hitting the opposite curb while doing so. If he didn't, I would have been seriously hurt. I noticed a few moments later that he blew through a couple of stop signs as well. With a cyclist being killed yesterday, it wouldn't look good on your company causing another injury/fatality with one of your workers. so soon. I'm an avid cyclist, and I'm concerned with the driving attitude of your employee especially since he is driving a company vehicle. I would like you to address this seriously with the employee before he actually causes an accident or injury. No response from company! If the company doesn't care what image their employees convey to the public, how can you trust them with providing a good service?

keith wagner

Good place nice people

Beverly Hamilton

My issue regarding 90$ consultation fee has been addressed. They were very polite on the phone.

Keely McFarland

They are not doing what they are paid to do. I've shovelled 3x's more than they have and I have major health concerns. I give them zero stars.

victoria fonseca

We are in a townhome complex 107 units the place never gets clear up in time , the employed excuses we have too many properties so if u do then let some of them pass because we get the bad end of ur service and ur employees are rude . We have a large amount of disable people in this complex with walkers and wheel chairs is 2 pm and the side walk has not being clean in 48 hours . Cars can’t move if the amount of snow in our parking lot . To me is the worst company in London in snow removal . Thanks

Spencer Ford

We had been asking our condo to fix sloping patio stones and a broken fence all summer. Over and over we were being told that the contractor was behind, and they didn't know when they would get out. After months, we pushed to get something done and they told us "we'll call TLC". I'm familiar with their work, and knew this translated to "it'll be done". And it was. After locates Joe and the guys came out and finished the entire job in 1 day. Drainage run, patio stones level and clean and a solid working fence and gate. 1 day, and done great. Couldn't be happier, and the condo board should be too! TLC definitely eased some pretty grumpy condo owners frustrations with the board.

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5PM

Friday

9AM–5PM

Saturday

10AM–2PM

Sunday

Closed

Jackson Pools

Pool services

London Pool services

Website: jacksonpools.ca

Address: 1680 Bradley Ave,London, ON N6M 1C7,Canada

Phone: +1 519-680-7211

Categories:

Swimming pool
Places of Interest
Swimming pool supply store

Reviews

S Mac

They hit my car with their Bobcat. They gave their information. When my insurance company called they were uncooperative and wouldn't provide their information. I ended up having to pay the deductible. I'll steer clear of them in the future!

Aaron Evetts

I have had them install equipment and Jay Jackson was Great. I have been in the store many times for this and that, great service when you can get it... I ordered a part recently, came in quicker and was cheaper then told... How awesome is that? So why not 5 stars? Simple, everytime I go in I wait and wait while everyone walking in with a chlorine jug gets served first. After the third or fourth person, it starts to get very annoying. First come first serve, that's how it should work. - 1 star for that... And they hadn't even asked why I was there yet... Just oh, you need chlorine because I see your jug, I will help you next. This has happened constantly... Not cool. Otherwise, a great family run company that I would recommend highly to anyone think about getting a pool or has one already. Just make sure to bring your jug for faster service.

Beatrice Karau

I would recommend Jackson Pools to anyone. The employees are very personable and knowledgable.

Chris Brown

Won't go anywhere else

Kelsey Hammond

this place is super lit (better than Hammond pools)

Jack Householder

this place sucks. hammond pools is way better.

Larry Clancy

service guys and in shop staff are very helpful!

Vic McGraw

Jackson Pools came in with the best estimate - they held completely to the quote and came out to put in a new liner for my pool in short order this past summer 2012. The staff were always very pleasant and professional. I appreciated working with the boss directly as his staff and company is a direct reflection of him. I highly recommend this pool company.

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–7PM

Friday

9AM–5PM

Saturday

10AM–4PM

Sunday

Closed

Beachcomber London

Pool services

London Pool services

Website: beachcomberlondon.com

Address: 754 Wharncliffe Rd S,London, ON N6J 2N4,Canada

Phone: +1 519-681-0249

Categories:

Hot tub store
Housekeepings
General Services
Pool cleaning service
Hot tub repair service
Swimming pool supply store
Swimming pool repair service

Reviews

Marty Salliss

Jeff & Jeremy along with the entire staff have made dealing with Beachcomber an absolute pleasure. Thank you so very kindly for helping us in the time of need which was in the bone chilling cold of mid January to replace the filter canister in our Older hot tub. You were amazing to deal with & made things right for us so quickly & efficiently. Just bought a new home & will be by the showroom to purchase a tub from the best business shortly. Thank you!!!

Al Hammoud

They service my hot tub and are fair priced. I can trust them to do the job right. Their new showroom is awesome. Check them out.

Holly Dube

Loving my new tub! After shopping around, I am so happy I decided to go with Beachcomber. It felt right from the moment I walked in. The staff have been so helpful, especially Lynda, Spencer and the girls at the front desk. Thanks for helping make one of my bucket list dreams come true and for your continued support as I get used to being a hot tub owner. I am spreading the word every chance I get. If you're in the market for a new tub, save your time and money and go to Beachcomber! You won't be disappointed!

Stuart Gordon

Every time I have used the services of this company for on site work I have been very impressed with their professionalism and prompt arrival. I would highly recommend the service department for any brand of hot tub.

Jeremy Hanford

Jeff and Jeremy are amazing to deal with. I am very happy with my Saber grill, best BBQ I have ever had!

Ian Smith

Great customer service, very helpful staff,well laid out store! 👍 I bought my swim spa from another London based spa company👎 whose idea of customer service is to not reply to emails or phone messages. I have been trying to get my salt water generator working properly ever since it was installed by them and they have done everything in their power to delay and not honor the warranty. I have had to resort to dealing with the manufacturer directly because I was not getting any relief from their London representative. Beachcomber are the complete opposite! Great interaction with their customers. I went into their store and asked them about salt water systems just by chance earlier this month. I walked out about 30 minutes later regretting not having bought my spa from them. They deserve your business. You will not be disappointed. I can't say that for the other company who I bought from.

Jason Cartwright

The best customer service anywhere. I bought a hot tub from Beachcomber London 9 years ago and only now am I needing basic repair service. Linda and Jeff at the store are amazing, sent me home with parts and tips and Dave came to the house to do some maintenance. Service manager Jeremy will spend time on the phone to help you all he can. All great people. Seriously, don’t buy a tub from anyone else. The hot tubs are high quality but their customer service after the sale sets these guys apart

Joseph Gorzeman

It seems like there is a lot of places to buy hot tubs. Several in one neighbourhood even in London, ON. We tried most of them and beachcomber hot tubs were the absolute best! Jeff made the process incredibly easy and even talked me into a new bbq. Beautiful show room and incredible product. A house visit to our farm, an hour away from his store, made this place an absolute 5 star.

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Opening Hours

Monday

8:30AM–4:30PM

Tuesday

8:30AM–4:30PM

Wednesday

8:30AM–4:30PM

Thursday

8:30AM–4:30PM

Friday

8:30AM–4:30PM

Saturday

Closed

Sunday

Closed

TLC Landscaping Design + Pools - Design Studio

Pool services

London Pool services

Website: tlc.ca

Address: 551 Oxford St W #206,London, ON N6H 0H9,Canada

Phone: +1 519-661-6895

Categories:

Landscape designer
Wood
Craft
Design
Industry
Carpenter
Decoration
Landscaper
Architecture
Tradesperson
Design Services
Exterior Design
Business service
Swimming pool contractor
Landscape lighting designer
Architecture and design companies

Reviews

Ginelle Clift

Today I was trying to walk down my street to get to a pathway. All I could see was TLC truck with plow driven by a gentleman texting. He was staring at his phone as he drove excessively fast down our cul de sac pushing snow into a pile. Children play in this neighbourhood, it is also illegal to text whilst driving. I am tired of my vehicle being plowed in with snow. The plows clear our street but then leave a thick trench behind our vehicles. If I try to back out of my driveway while the plow is operating, they won't stop for 10 seconds to let me out.

Brian Wilson

They do a good job. Except that they blow stuff into our front area I have to sweep up.

Salvia Hernandez Fuentes

@ @

Nathan Carson

The Best Pool services in London

Categories London

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