The Best Optometrists in London

Looking for Optometrists in London? We have selected the top 19 companies for you. We analyze reviews, ratings, social networks and site content and build a rating based on a complex formula. The best company has a rating of 5 stars (Van Ymeren), and the worst company has a rating of 1 (Wharncliffe Optometry [FYidoctors]).

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Opening Hours

Monday

7AM–5:15PM

Tuesday

7AM–8:15PM

Wednesday

7AM–5:15PM

Thursday

9AM–5:15PM

Friday

7AM–3:45PM

Saturday

8:30AM–2:15PM

Sunday

Closed

Optometrists :: Forristal

Optometrists

Website: londonoptometrists.com

Address: 316 Wharncliffe Rd N,London, ON N6G 1E2,Canada

Phone: +1 519-673-0210

Categories:

Optician
Yan Jing
Optometrist
Eye care center

Reviews

Relative FrencH20

I love this place ... I have used other optometrists in the past and these guys are the best. Emergencies and needed appointments are handled in record time and what some people call "outdated equipment" work better than the computer-based ones as there is less room for error! (I know this to be true .. the computer based ones I got in an emergency when I was living in Argentina were tossed out as they were so off my Rx and the office mailed me replacements that were correct!!) I will miss Fozzie and this photos when he retires: he is a gem as are the "youngsters" in the office. USE THEM - THEY ARE THE BEST.

Pat S

I went there once when I was in the Army. This time I thought well they did a pretty good job last time. This is the 1st time I have ever had go back with my new glasses due to fitting issues. I think they gave me the display frames. the left arm was bent down and they the frames were extremely loose on my face. The lenses are loose in the frame. I have never had a pair glasses in 40 years like this. I will never go back there again.

Rachel Bake

I've been going here for 20 years and the staff is fantastic. I highly recommend them.

Doug Elliott

I've been a patient of Dr Forristal for at least 20 years, and am part of the silent majority of very happy patients. Great people, state of the art equipment ( retina imaging blows me away every time), resulting in great vision correction.

Samantha Antone

Horrible optometrists, dr.mcloud an Fenn are amazing doctors but I can't say the same about the staff..rude, snarky and above all lazy. Was made to call native affairs by new staff even though they have been doing it for me for 18 years. New staff would not let me put in a order for my glasses she wanted me to be "sure" even though she was just rushing me out of the building because she wanted to go home early. It's been three weeks sense this happened still no glasses. Now at this moment I am looking and have found a new optometristsin in under an hour so I'm sure you can to! PLEASE DO NOT GO HERE IT IS HORRIBLE . From the staff to the service Sincerely from a client that has been going there for 18 years.

Claire Whitty

Dr. McLeod is a great optometrist, and the staff are very friendly and helpful!

Matt Scarpz

Bad rude ignorant service & out-of-date technology. Dr. Psutka looked me in the eyes and ignored me when his office made a big mistake, no one even apologized or offered help. I was a client of Dr. Psutka for over 20 years. Recently they made a big mistake, didn't even apologize - and left me to fix their issues - which resulted in me changing Optometrists. I tried buying new contacts but they would not let me!? They said I HAVE to get a new eye exam done to update my contact prescription but would have to wait 1 1/2 months and go without contacts until than. I could not understand how this could be? They are the ones who take care of this and provide me with the information, why did everything change all of a sudden? Why were they forcing me into a corner and leaving me without contacts for 1 1/2 months? Telling me there is no other appointment for 1 1/2 months so I will have to wait that long at least to get my contacts? Dr. Psutka, kaput-with-ya! I go where people care, are intelligent, understand, help and treat me with respect. PS. I FOUND A NEW OPTOMETRIST WITHIN 1 HOUR! :)

M. Harvey

a waste of $290,00 of my pension, and I am still without a pair of usable glasses

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Opening Hours

Monday

8:30AM–5:30PM

Tuesday

8:30AM–5:30PM

Wednesday

8:30AM–7PM

Thursday

8:30AM–5:30PM

Friday

9AM–5:30PM

Saturday

9AM–2PM

Sunday

Closed

Central Optometry

Optometrists

London Optometrists

Website: centraloptometry.com

Address: 330 Ridout St N #101,London, ON N6A 0A7,Canada

Phone: +1 519-432-1875

Categories:

Optometrist

Reviews

judith okafor

Wow! The young ladies at the reception hall are wonderful, they are so relational, welcoming and listens intently without being bias irrespective of who you are or where you come from. My first experience there was so amazing and I never stopped praying for the whole staff working there. To crown it all, the doctor I met was another Christ in human form, open to listen and so competent in his job. Thanks a lot to Stephanie who attended to me fraternally. So proud of central Optometry! God bless the good works of your hands and promote the hospital...

T-Jay Nolan

From the moment I walked in to make an appointment I was beyond impressed. The lovely ladies at the desk greeted me with smiles and had me booked for an exam in no time. Dr. Boult was so kind and answered all my questions and made it easy. Next step is to pick out a set of frames. I would definitely recommend to my friends and family.

Camillo Angelozzi

Best optometrist eye exam ever done. Customer Service at reception was amazing. My appointment was right on time. Doctor was great, he gave plenty of explanations and friendly to answer to my questions. Absolutely fantastic service. Thanks.

Laura Davis

The place is on my way home for work and was recommended to my by a friend. Hours are great! My appointment was on time and the staff was really helpful with billing and picking out new frames. I would recommend them to anyone looking for a optometrist!

Sutherland Taylor

Alana , Stephanie and Dr. Boult were all exceptionally helpful, quick , and professional. All the " ins and outs " of what was happening with my eyes was explained to me in a way I could understand by Dr. Boult which I really appreciated. On top of that I ordered prescription sunglasses where Alana and Stephanie were beyond helpful find the proper frame , tint and lenses for me at a good price. Beautifully updated office that is easy to find .

Andrew Naylor

Very friendly staff, knowledgeable and helped me understand what exactly I needed. However, as I tried to phone I got a busy signal and had to kept redialing until I was able to get through.

Taner St. Louis

Always a pleasure visiting central optometry. The staff are very professional and friendly from the time you walk in till the time you leave. Amazing selection of frames for everyone's budget. From the doctors to the staff they are always going above and beyond to make sure you leave happy.

nichole myers

brought my 3.5 year old son here after our experience elsewhere was less then ideal. The staff was SO welcoming right from the get go! They knew exactly how to treat a toddler and made us both really comfortable. We are happy to be a part of their clientele:))

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Opening Hours

Monday

8AM–5PM

Tuesday

8AM–7PM

Wednesday

8AM–5:30PM

Thursday

8AM–7PM

Friday

8AM–4PM

Saturday

9AM–2PM

Sunday

Closed

Optometrist on Colborne

Optometrists

London Optometrists

Website: optometristsoncolborne.com

Address: 600 Colborne St,London, ON N6B 2V2,Canada

Phone: +1 519-679-6001

Categories:

Optometrist

Reviews

L. Emerson

My daughter and I had our first appointment with Dr. Copeman today and we were very impressed with the office. The front desk staff were very quick and polite. Dr. Copeman herself was very nice, very thorough, listened to all of our concerns, answered our questions etc. We came to this Optometrist office due to a bad experience at our previous one. I'm pleased to say they have won me over already after only one visit!!

Jaye Tatone

Called this clinic after a sudden eye problem and their receptionist was able to work with a doctor arriving shortly to fit me in within the hour. Much appreciated and fantastic care by Dr. Moore!

Batool K

I was referred to this clinic by my Family doctor. As someone with an eye condition it was very important to find a clinic that would provide me with proper exams and be able and willing to answer questions. My initial appointment was wonderful from start to finish, the doctor that saw me was very thorough with the exam, answered all my questions and had helpful information that my previous optometrist never shared with me. Would recommend this place for anyone that is looking for good eye care specialists. Central location downtown They carry a variety of products Free parking located in the rear of the building Kid friendly You can opt for electronic reminders Wonderful front desk staff Large & open office space split over two levels Multiple doctors

Zoltan Dobsinai

Fantastic value on glasses and one of the best things is the service of their glasses is incredible. I buy my glasses here (sun glasses too) just took a 1 year old pair back as nose pad fell out and frames were bent. I was in and out in less that 10 minutes and no charge repairs and my glasses are good as new. Probably smart to buy glasses where optometrists actually work so you can have your questions answered by a licensed optometrist.

Kevin Bunt

A great group of talented doctors and staff. High quality testing and eye exams. Great eyewear selection.

spicy boy

This dr lawrence needs to be shut down. Wasted two years of our time and collecting ohip money. Very disgusting people work there including dr lawrence himself. He is a fraud. Anyone who is thinking of going there do yourself a favor don't waste your time.

Alex Elias

Regina Satorius

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Opening Hours

Monday

8:30AM–5PM

Tuesday

8:30AM–5PM

Wednesday

8:30AM–8PM

Thursday

8:30AM–8PM

Friday

8:30AM–5PM

Saturday

9AM–1PM

Sunday

Closed

East London Optometry

Optometrists

London Optometrists

Website: eastlondonoptometry.com

Address: 999 Hamilton Rd,London, ON N5W 1A4,Canada

Phone: +1 519-451-5111

Categories:

Optometrist

Reviews

Christian The Dino King

Very friendly and helpful staff. Always ready to assist you. And they provide excellent service.

John Kim

Great friendly staff, knowledgeable optometrists, cutting edge technology for eye assessment, wide selection of glasses and eyewear options. Great accommodation if you need to pick up glasses sooner due to travels. Staff make it a great experience. Wonderful, reasonable prices for glasses also! Have been coming here for years. Would definitely recommend to a friend or family member.

Cluster Head Survivor

I learned the hard way these 2 for 1 gimmicks and promotions at "big box chain stores are not a deal! After a few weeks of researching the exact pair I wanted I contact East London Optometry and was pleasantly surprised by the price quote but not only that the service was impeccable. Not only where they the cheapest in town for my prescription Ray Bans,they offered the best service. I will definitely refer them to all my friends and family. Very positive family friendly. Professional too !!

Deborah Peach

East London Optometry has always given my family excellent service. We have been patients since you opened. Recently, your office staff went above and beyond to help get my frames that were on back order. Instead of waiting for a month, you were able to get me my frames within a week. I cannot say thank you enough! I will recommend you to everyone I know.

Stewart Leatherdale

I was taken care of very well, advice and treatment was excellent. Very appreciative of my visit and glad I went to my second ever eye exam

Tyler Smith

Dr. Drexler is fantastic, couldn't ask for a better optometrist. Staff have always been friendly and willing to help. Thank you East London Optometry!

Jen Fuller

Customer Service is amazing. Greeted with a smile. Very short wait time once we arrived for our appointment. My kids were a bit nervous. The way they interacted with my children was amazing. Such understanding and kindness. The exam was thorough but still done in a timely manner. The displays and selection is stunning so many options. Highly recommend if your looking for educated and trusted exam and stylish affordable frames.

Becky Kloczko

The staff here are wonderful, very friendly, and knowledgeable! They made the whole experience a comfortable one. They were very efficient and informative. Overall an amazing experience!

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Opening Hours

Monday

8AM–7PM

Tuesday

8AM–5PM

Wednesday

8AM–7PM

Thursday

8AM–5PM

Friday

8AM–4PM

Saturday

Closed

Sunday

Closed

Highbury Huron Optometry

Optometrists

London Optometrists

Website: highburyhuronoptometry.ca

Address: 1288 Highbury Ave N,London, ON N5Y 1B4,Canada

Phone: +1 519-453-9020

Categories:

Optometrist

Reviews

Amanda Schaldach

Optometrists are great - but don't buy your glasses here. The sales woman lied to me about the blue blocking lens colour. She was unapologetic and rude when I pointed it out that they were not the colour I was told they would be. I was told they would be purple - they were GREEN. Two very different colours. Especially if you don't like the way green looks on your face.

Raven Ellis

All of the staff are absolutely amazing! They took their time with my son and I and exceeded my expectations.

Tim MacKinnon

The vision therapy treatments are easy to do, they only takes about 15 mins a day to do and are beneficial. I had a concussion years ago and have had lingering side effects since. This helped

Terese Hatter

Dr. Curik is ALWAYS the one to sort out what is happening with my eyes when other eye doctors can't. He is amazing! Highly recommend.

Steven Rockwood

Was here today, all staff were pleaseant to deal with, from the receptionist to the Optometrist Assistant, to the Optometrist herself, which was Dr. C. Delaney. She was very thorough in checking out my eyes, for everything that could possibly be wrong, inc. the diabetic testing which I needed to be done, because of my blood sugars and now being diagnosed. The woman who helped with picking out the frames must be a pro at what she does because the first pair that was pulled was of her accord, they also were the set that I settled on in the end after trying on at least 10 more sets, all were mostly being the same style, yet that first pair is what I liked the most, fit my head the best, and my style I guess you could say. I would recommend this place to all who are either looking for a new Optometrist or looking to upgrade your frames. Everything here from the time I entered until I exited was just perfect, everyone had roles to play and even though they had a constant set of patients coming in and out, I found that all was smooth, no hiccups were in play. This place just feels right.

Andrew McGarvey

Dr. Khamis took the time to help pick out glasses that worked best for me, and I was very happy with my experience.

Karen Hayes

Wonderful staff! Very professional and kind.

Serey Phlong

Felt comfortable.. great friendly service.

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Opening Hours

Monday

8AM–7PM

Tuesday

8AM–7PM

Wednesday

8AM–7PM

Thursday

8AM–7PM

Friday

Closed

Saturday

Closed

Sunday

Closed

Westmount Optometrists

Optometrists

London Optometrists

Website: westmounteyes.com

Address: 585 Springbank Dr,London, ON N6J 1H3,Canada

Phone: +1 519-472-0210

Categories:

Optometrist
Eye care center

Reviews

Anurandi Norbert

I was extremely disappointed with my visit today - mostly because there were so many great 5 star reviews so I was hoping I would have a good experience here. The receptionist was amazing and super kind but once she got a representative to help me choose frames it was a complete 180. The representative barely spoke to my partner and I, never smiled, and only suggested one pair of frames. The whole situation was incredibly uncomfortable to the point where we ended up just asking to be left alone to look at the frames ourselves. I've had glasses for over 15 years so I was incredibly lucky to be able to understand which frames were good but for any new customer this would have been an awful experience. At the end my partner and I left without buying any glasses.

Patti Meidinger

Excellent experience for our first visit . From the thorough eye exam to finding the perfect frames, staff made us feel important. Their compassion for our vision health was clearly visible 😁.

Shari Sheehan

Excellent service. Tim Wilby is thorough and you can tell he really cares about his patients. Rose in the glasses dept is fabulous, thorough, and skilled at what she does. I wouldn't go anywhere else for my eye care.

Giovanna Rizo

Your staff is very welcoming and friendly. Dr Lennox is very knowledgeable. She took the time to help me find glasses that will meet my needs.

Eeva Stierwalt

Reception desk staff are always so friendly and welcoming and efficient!!! I was taken in immediately and spent no time waiting! I really appreciated that! I also appreciate my optometrist, Emma Rickert. She is always so personable and she takes time to answer questions and to explain the tests she is performing! EXCELLENT JOB EVERYONE!

Doug Laphen

The Westmount staff are very professional and Dr. Wilbee is extremely thorough. His attention to detail and his overall approach to my eye care is very comforting.

Yousef H

Starting from the receptionist to the optometrist, everyone is great and professional. I had a great experience. Dr. Emma Rickert is fantastic and she knows well how to deal with kids. She takes her time to check her patients and she happily explains everything. I recommend her for everyone

Paulo Teixeira

Dr. Willbee and his team did a great job. Thanks for all the assistance!

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Opening Hours

Monday

8:30AM–6PM

Tuesday

8:30AM–6PM

Wednesday

8:30AM–6PM

Thursday

8:30AM–6PM

Friday

8:30AM–6PM

Saturday

9AM–1PM

Sunday

Closed

Old South Optometry

Optometrists

London Optometrists

Website: oldsouthoptometry.com

Address: 393 Wharncliffe Rd S,London, ON N6J 2M3,Canada

Phone: +1 519-672-0998

Categories:

Optometrist

Reviews

Michael Anderson

This small optical shop is amazing! Not only do they provide excellent eye exam service and quality products, they back them up with a no-fault 30-day satisfaction guarantee and great warranty. I know this because I was not happy with my authentic Ray-Ban Justin frames (too big for my face) and they are providing a full exchange that includes new lenses - they don't just re-shape the original lenses because it apparently degrades the optical quality. Can't remember the last time I was so impressed with a store's customer service philosophy and they'll be my go-to from now on.

Sarah EM

I WOULD NOT recommend going here to anyone. They are friendly and seem knowledgeable. However- Dr. Chevalier noticed an astigmatism in my daughter's eye and recommended glasses. He explained no part of what was happening or why he recommended the glasses other than to say that if I didn't put glasses on her I'd be negatively affecting her brain development. I was scared and ordered the glasses. The woman that did the fitting of them is the only person that told me my daughter actually has an astigmatism in both eyes. My husband asked another doctor there for a second opinion and she simply looked at my daughter's file (never at my daughter) and said she stood by what Dr. Chevalier found. I felt so confused. I ended up taking my daughter to two different eye doctors (in a different city) that both said I should absolutely not put glasses on my daughter at this point in time. One even saying that they have no idea how Dr. Chevalier came up with the prescription that he did and that if we were to put those glasses on my daughter at this time we would damage her eyes. DO NOT GO HERE!

Erica Ferguson

Staff are amazing with Children! The optometrist we had was amazing and patient and so very kind to my very spirited 4 year old. Highly recommend for children!

brandin Ward

Incorrectly filled my 3 year olds glass prescription, 6 months of fixing his eyes wasted because they failed to look at the script and had his old script redone at full price.

Leta Maloley

Great choices in frames. The staff are very welcoming and have great abilities to help you find a flattering frame. They also offer a 2 year warranty!

Carolina Mascardelli

Amazing staff and Optometrist! I was very comfortable and didnt have to wait long!!

Daniela Schmidt

Update: I won a lovely pair of Nat & Coco sunglasses too. Thank you!!! I got my stylish eyeglasses here. The staff was great in helping me select my frames. And they happily readjust my glasses from time to time for me too.

Jenn Aukema

great optometrists who really care. Never had anything but positive experience taking my kids to see Dr Schropp and Dr. Baumann. After shopping around we found they had the best prices and policy for kids glasses.

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Opening Hours

Monday

8:15AM–5PM

Tuesday

9:15AM–5:30PM

Wednesday

8:15AM–5PM

Thursday

9:15AM–5:30PM

Friday

9:30AM–5PM

Saturday

Closed

Sunday

Closed

Mao Eye Care

Optometrists

London Optometrists

Website: drmaoeyecare.com

Address: 268 Grosvenor St room b1-046,London, ON N6A 4V2,Canada

Phone: +1 519-646-6229

Categories:

Optometrist
Fashion
Eye care center
Sunglasses store
Contact lenses supplier

Reviews

Natalie Craig

Dr. Mao is very professional and knowledgeable. He explains everything thoroughly and is very nice. Then I saw Corinne who helped me choose frames and did a fantastic job with providing feedback . She was so pleasant to deal with. At the end I saw Shania to pay and she too was so pleasant and friendly. It was so great to deal with the entire staff at the Mao Eye care clinic and I look forward to my next visit.

Sarah Emily

Dr. Mao is truly a wonderful optometrist. He is always knowledgeable, patient and caring. My previous optometrist passed away, rather suddenly. I was nervous choosing a new optometrist, due to being with my previous one since I was a small child! From the first visit, to every subsequent visit following, the entire staff have been so supportive and lovely. Corinne is magical. She always finds the perfect pair of glasses to suit my face, and is not apprehensive about praising a pair that works, or finding a better pair when it doesn’t. I’ve had my Versace frames for years and when the arm finally gave up the ghost, she was more than willing to have a new arm ordered in, from overseas! She saved my favourite frames and I am so happy to use them for many years to come! Thank you Dr. Mao & staff, see you in the new year!

Judie Teskey

Dr Mao and his staff are extremely personable and accommodating. It's always a pleasure to visit the office for my eye exam and to purchase my new glasses. I would refer anyone looking for an Eye care team to Dr Mao's office!!

Shu Cha

Dr. Mao has been following up with me since I moved to London 2 years ago. I am quite satisfied with my experience here. With his patience and expertise, I was able to understand the complicated medical concepts fairly easy and most importantly, I was always given options. Dr. Mao would give me his recommendation but he also would list alternatives and give me the pros and cons for each option. I enjoyed speaking with him and of course my new prescriptions for reading and driving.

Louise Vanderhoek

I had a foreign body in my eye for 2 days, and was trying to tough it out, but several of my coworkers suggested that I see if Dr. Mao could help me. I was squeezed into his busy schedule, and within minutes, Dr. Mao removed a tiny (but very painful) piece of plastic embedded in my eyelid. Instant relief! He is wonderful, as is Shania. I know now why he is so highly recommended. I have a new optometrist, and a very happy eye!

Brandon

I had a horrible experience here at Dr Mao's office. My contact broke and once it did, I found out I had to pay $500 for the one contact lense even though I paid $680 for the TWO! it makes no sense, they just dont listen to reason and the secretary is very rude about it and only cares that you pay or leave her alone.

Jodie S

Dr. Mao is an excellent Doctor, very knowledgeable & listens to what you're telling him. The office staff is incredible & helpful. So friendly!!!

Yu Li

I bought a pair of sun glasses at Dr Mao's clinic recently. Their assistant, Corinne was very helpful in the process. She took note of my preferences and showed me a collection of frames that might work well for me. We then went through them methodically until I came upon the pair that were perfect for me. She was efficient and engaging. I couldn't be happier with my purchase.

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Opening Hours

Monday

9AM–6PM

Tuesday

8AM–6PM

Wednesday

8AM–6PM

Thursday

8AM–6PM

Friday

8AM–5PM

Saturday

Closed

Sunday

Closed

Sharpe Robert E Dr

Optometrists

London Optometrists

Website: sharpestvision.ca

Address: 1750 Ernest Ave,London, ON N6E 3H3,Canada

Phone: +1 519-668-6908

Categories:

Optometrist

Reviews

Susan Walters

I've been going to Dr. Blain for years and it's always a positive and enjoyable experience (as much as an eye exam can be). I find all the staff very helpful and personable ... and they are current with technology ... no more field vision tests!

Free That Voice

Great place. Dr Sharpe, never tries to upsell you. Only pain is getting your actual contact measurements.

MClollolol

Emily Ou

Greg Stevenson

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Opening Hours

Monday

8AM–5PM

Tuesday

8AM–7PM

Wednesday

8AM–5:30PM

Thursday

8AM–7PM

Friday

8AM–4PM

Saturday

9AM–2PM

Sunday

Closed

Van Ymeren

Optometrists

London Optometrists

Website: optometristsoncolborne.com

Address: 600 Colborne St,London, ON N6B 2V2,Canada

Phone: +1 519-679-6001

Categories:

Optometrist

Reviews

Jocelyn Phillips

I've been a patient of Dr. Van Ymeren's for many years. He's very patient and thorough, and has a wonderful sense of humour. Over the years Dr. Van Ymeren has fitted me for several contact lens as well as progressive glasses. Some people have trouble adjusting to the progressive lens but I didn't which I believe is because he is very careful to get the right prescription right. His office runs on time and the office staff are terrific. It's always a pleasure to go there.

Dawna Lake

Kieran Tarazona

Kevin Peckham

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Opening Hours

Monday

10AM–6PM

Tuesday

10AM–7PM

Wednesday

10AM–7PM

Thursday

9AM–7PM

Friday

9AM–6PM

Saturday

9AM–5PM

Sunday

Closed

Sunningdale Optometry

Optometrists

London Optometrists

Website: sunningdaleoptometry.com

Address: 655 Fanshawe Park Rd W,London, ON N6G 5B4,Canada

Phone: +1 519-473-2023

Categories:

Optometrist
Optician
Yan Jing
Eye care center

Reviews

S P

Nice place with a large selection of glasses and sunglasses. As soon as I walked in a staff member approached me and asked if she could help. She walked me over to their selection of glasses and gave me an over view of what she thought would look nice on me.

Sileny Chamorro

EDIT: Original post below. Melissa responded to my post with inaccurate information. First, the glasses were only a couple of years old. I stated the model number was partly rubbed off - although the only other company I consulted was able to figure it out without an issue. Secondly, my glasses are in perfect condition aside from one missing piece of trim. They are NOT "brittle", what a laughable comment from the management. It's simply untrue. They have no damage, and open and close smoothly. They don't bend, and have no loose parts. What was the purpose in lying about the condition of my sunglasses? What do you benefit from implying that my sunglasses were in anything but great condition? Third, the staff telling me to ask whoever I bought it from is hardly a solution. I explained to the staff, during our encounter, that I could not recall the name of the Toronto boutique where it was purchased, and that unfortunately, any solution related to the vendor was not possible for me. As stated in my complaint, "[t]he staff treated me rudely, impatiently, and offered zero help. They belittled me, as though my request was ridiculous. They rushed me out of the store". If the store wants to, for some reason, try and "re-tell" the story about my personal experience, I would appreciate it doing so accurately and factually. Rather than address my complaint, Melissa has chosen to assert false information, and deny my concerns. I was unhappy with how I was treated, and nothing in her response takes my complaint seriously. As I stated in my original post, "[t]here is no reason to treat customers, or potential customers, like unwelcome guests". This was the matter at hand that I posted about, and I am offended at the response I received. Saying nothing would have been much better, to be honest. Simply copy/pasting a customer service message does not address the unprofessional and unfriendly staff that I experienced. I will never enter their store again, and I encourage others to find an alternative store. Why spend your money on a place that doesn't treat people well unless commission is involved? ORIGINAL POST: I was referred to this place by Hakim Optical. I went in around a month ago, asking for help finding a replacement trim piece for a pair of Prada sunglasses. The model number on my glasses has partly rubbed off, and the staff's reaction was to simply tell me that there was no solution. I asked if they could help me figure out the model, or at least point me in the right direction. The staff treated me rudely, impatiently, and offered zero help. They belittled me, as though my request was ridiculous. They rushed me out of the store. I sent an e-mail and pictures of my sunglasses to another company, who easily informed me of the model, and sold me the replacement trim. The staff here needs an attitude adjustment. There is no reason to treat customers, or potential customers, like unwelcome guests.

Sharon Flynn

I went to Sunningdale for the first time and was so pleased with the selection and service. Their selection was very cutting edge! I was due for a change and Melissa helped me find some fun and funky glasses. She was very patient in helping me make a decision and offered suggestions (especially because it is hard to see without my prescription). I would absolutely recommend Sunningdale Optometry!

brian hoggat

if I could give 0 stars I would. staff are condescending and never pick up the phone

Chany Carr

Pay more for poor service here. Poor management that belittles their staff in front of a customer. Very awkward experience.

Wilf Noordermeer

Sunningdale Optometry is a great place in northwest London. It is bright and spacious with modern equipment and all the top brands. And Dr. McLeod is an awesome optometrist ... very knowledgeable, attentive and patient.

Minakshi Doobay

Professional, personal and a great selection! Loved the experience

Dara Leon

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Opening Hours

Monday

12–9PM

Tuesday

8:30AM–5PM

Wednesday

8:30AM–5PM

Thursday

8:30AM–5PM

Friday

8:30AM–5PM

Saturday

Closed

Sunday

Closed

Old North Optometry

Optometrists

London Optometrists

Website: oldnorthoptometry.com

Address: 783 Richmond St,London, ON N6A 3H4,Canada

Phone: +1 519-672-3937

Categories:

Optometrist
Eye care center

Reviews

JPN

Amazing with our little ones! He gets right down to their level and makes everything s game and a fun experience for them. So grateful for him and him great team!

Kim Woods

FANTASTIC!! (And I MEAN F.A.N.T.A.S.T.A.S.T.I.C!!!) Frame selection AMAZING! Unique, boutique - if you want something amazing PLEASE go there. You WILL NOT be disappointed!!

Lakin Signup

There are so many good things I can say about my experience here. It was one of the best customer service experiences ever. I got an appointment in less than 24 hrs. There was a thorough and comprehensive inspection of my eyes. Dr. Pepe was knowledgeable, competent and professional. She was not however pretentious or condescending. It is evident that she loves her work and has found her calling. She allowed me to run to work mid appointment and return at my convenience while I waited for my eyes to fully dilate. When I returned she was detailed in explaining some potential issues to be monitored but was not hasty to recommend potentially unnecessary treatment. Her staff were great and it seemed like they all genuinely loved providing service. While they showed me a lot of different styles of glasses, I did not feel pressured to purchase from them and ignored when I did not immediately commit. The environment and ambiance is great. The building is very nicely designed and has amazing decor. I can go on and on about how pleasant my experience there was but I think you get the point.

Claire Roberts

I would never trust my eyes to anyone else. Dr. Pepe is caring, thorough and willing to go above and beyond to make your experience as positive as she can. Thanks for being you, Dr. Pepe!

Don Deans

Dr. Pepe and her team are fantastic. When I arrive for appointments, they usually begin almost right away with testing. Beautifully restored church thats always clean with a large selection of frames to choose from. Espresso & sweets are a bonus too!

Renee Olson

Such a warm, welcoming environment to buy glasses! The staff are knowledgeable and patient. The selection is great with a focus on high quality frames/lenses, very recommended! Loved the espresso and biscotti too!

chris stubbens

Beautiful location in old North/downtown London. Great staff, big selection of products and knowledgeable doctors.

Amy Muschik, Imagery by Amy

I was first attracted by the amazing space created in a former church downtown. I was soon even more impressed by Dr Pepe and her wonderful staff. Everyone there was so friendly and patient, helping me select the right glasses for me.

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–6:30PM

Wednesday

9AM–5PM

Thursday

1–6:30PM

Friday

9AM–4PM

Saturday

Closed

Sunday

Closed

Dr. Jason Morris & Dr. Shaffin Gulamhusein - Studio Eye Care London

Optometrists

London Optometrists

Website: studioeyecare.com

Address: 1071 Wellington Rd #206,London, ON N6E 1W4,Canada

Phone: +1 519-681-3670

Categories:

Optometrist

Reviews

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The visit was very pleasant from the moment I entered the office till the very end. The staff was very welcoming, dr. Morris took the time to explain every exam thoroughly and was very open to any questions. He seemed genuinely patient oriented. I was very pleased with the experience at Vision Source.

kara barbosa

I can’t rave enough how welcoming this place made me feel. Dr Jason Morrison was fantastic!!! This was my first time in 10 years at the eye doctor and he went over everything thoroughly and made sure I understood. He made sure I asked if I had questions and was just a genuinely nice person who clearly loves his job. I highly recommend seeing him for any eye needs. I was extremely worried about my night vision and he gave me a prescription for glasses which makes me feel a lot better. THANK YOU SO MUCH!!!

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Opening Hours

Monday

8AM–5PM

Tuesday

8AM–5PM

Wednesday

8AM–5PM

Thursday

8AM–5PM

Friday

8AM–5PM

Saturday

Closed

Sunday

Closed

Victoria Park Optometry

Optometrists

London Optometrists

Website: londoneyecare.ca

Address: 640 Wellington St,London, ON N6A 3R9,Canada

Phone: +1 519-672-7206

Categories:

Optometrist
Optician
Yan Jing
Distributors
Business service
Medical supply store

Reviews

Heather Rivet

I made an appointment for a first time visit with Dr. Shuit at Victoria Park Optometry at the suggestion of a friend, and I'm glad that I did. The person I spoke with on the phone for scheduling was friendly and accommodating. The new patient questionnaire was emailed to me in advance, so I could bring it with me rather than rushing to fill it out before my appointment. Helen greeted me warmly upon my arrival and was great through the intake process. Dr. Shuit was very friendly, and made me comfortable throughout the exam process. I was just there for an exam, I wasn't looking to purchase any contacts or glasses at this time, and I really appreciated that wasn't pushed on me at all. I've been in other offices where I've felt pressure to buy those things the same day. So this was a much better experience. Overall, I would highly recommend Dr. Shuit and Victoria Park Optometry.

Clayton Small

After noticing some nearsightedness I decided it would be a good idea to go get an eye exam. I called Victoria park optometry after a family member recommended Dr. Shuit and his staff. The line was busy but they promptly returned my call getting me setup for the earliest possible eye exam. I was pleasantly surprised with the amount of customer parking behind and in front of the building. The patient waiting area is comfortable, nice, and above all else CLEAN CLEAN CLEAN. The receptionist was very kind and thoroughly explained the exam process while I filled out my patient information sheet. I was quickly ran out back for a few tests to determine my eye size and then off into Dr.schuit's office I went. He is a great conversationalist and explained my vision problem very well, he made sure I knew exactly what was going on with my eye sight. After the exam he wrote up my prescription and offered to show me the frames they had on hand and also gave me advice about contact lenses. All of this was done in 30 minutes! Great job Victoria park optometry!

Nicole C

Dr. Shuit and his staff are really good at making you feel comfortable and explain everything they plan on doing during your appointments. Dr. Shuit also remembers little details about his patients even though you only see him once annually. A great doctor. Highly recommended.

Ray Situ

I just moved into the city and it's been two years since my last exam so I decided to come here as it was just down the street. I'm very happy I did as Dr Shuit is very friendly, stylish, and thorough. When I told him that my last doctor told me I was at risk for glaucoma, I was pleasantly surprised he took the time to explain the disease to me and the various tests for it. He has me as a loyal customer and I will definitely recommend him to my friends and co-workers in London!

Yuval Levy

Highly recommended! Friendly and competent staff. Dr Shuit answered all my questions, took the time to understand my needs and discuss the pros and cons of the various solutions available.

aimee adler

Dr Shuit is great! He was able to immediately solve an ongoing issue with my prescription strength and now my vision is clear and problem-free. The staff is friendly, welcoming and the office is lovely. Go here!

Cailen Dye

I recommend Victoria Park Optometry to everyone! Very friendly and professional. They were able to do a better eye examination than my previous optometrist and identified that I was actually wearing lenses that were too strong for me!

Jay Menard

Awesome service. Dr. Shuit took the time to explain options, introduced me to a product that better met my optical needs, and took the time to follow up to ensure I was satisfied with my experience. And he's a snazzy dresser! I don't recommend people or places often, but I unreservedly do so in Dr. Shuit's case!

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Opening Hours

Monday

9AM–5:30PM

Tuesday

9AM–5:30PM

Wednesday

9AM–5PM

Thursday

9AM–5:30PM

Friday

9AM–4PM

Saturday

9AM–12PM

Sunday

Closed

Letheren Cheryl Dr & Associates

Optometrists

London Optometrists

Website: drletheren.com

Address: 458 Queens Ave,London, ON N6B 1X9,Canada

Phone: +1 519-434-2221

Categories:

Optometrist

Reviews

Lynn Kearns

I have been a patient of Dr. Letheren’s for about 15 years, and she and her staff have always provided nothing but the best care. I feel like I’m visiting old friends every time I walk in the door. If something isn’t working for you, they make sure to make changes until it is right.

Peder Madsen

Top of the line customer service, and the best analysis of my concussion symptoms. I was given some great advice and exercises to work on to help along with a new set of lenses to help relax my eyes. I was very impressed with the level of service provided by the whole team at Dr. Letheren's office and would definitely recommend them to anyone!

Kenneth Chisholm

I went there for my first eye examination in decades. What I received was a most professional and comprehensive medical treatment that settled my concerns about my vision and had a most agreeably affordable prescription. The only concern was that I was not informed that the examination requires a temporary partial disabling of my vision in the process. A little forewarning about that side effect would not have been too much to ask to avoid some consternation during the appointment.

Sara Farhangi

Although the lady my son was examined with was not Dr.Lethern,she was very nice,knowlagable and patient dealing with child. I all satisfied with her.

Tim Rodger

THE ONLY Dr. Office EVER who calls you after the appointment then charges you for that missed appointment. The first time I paid the hit but twice. Seriously. After getting the second message after the appointment I called her office staff who indicated I was called on the tuesday Prior @ 10.15 AM. by a SERVICE THEY HIRE OUT TO MAKE THEIR PRE APPOINTMENT CALLS '!!!!!????? . After calling my carrier no phone call was made to my number on that tuesday @ 10.15 . Maybe you should hire competent educated people that are smart enough to know phone companies can provide that information to customers. The other day I received a high lighted bill owing $50.00 how cute and high schoolish. What Your staff thinks people can not understand what a bill is they have to high light it for them. Seems they have all the time for that. So once again I called back to ask what number your outside hired service uses to make the calls from but was also informed I should have written it down. I even asked to speak to the Dr. who was apparently away on holidays . Would not take a message for her to call me when she gets back ... How pathetic and unprofessional is that. Not one other Dr. Office I use has not only never missed a call but have never lectured me about what I need to do with my life. or refuse to take a message. So I am still waiting for the number from your staff. Do I need to send a highlighted letter for them to get it. You have 2 weeks from this date to provide me with the information I am requesting IN WRITING !!!!! Its that simple, and if your staff is lying then that is another issue that will be dealt with professionally with your governing body and consumer affairs.

Michelle M

Everyone in the office was very friendly. Dr Letheren and Vicky explained things as they went, were patient and had many recommendations for us.

Danielle Stranges

The staff that work at this office are wonderful! They have been extremely helpful through out my experience here, and are all nice and professional. Dr. Letheren is highly skilled and trained, and made me feel comfortable while under her care. She definitely knows what she is talking about! I won't go anywhere else for my optometry visits

Deborah Labadie

Very professional, informative, supportive experience from the optical testing through to the purchase of a new pair of glasses. The complete package, second to none. Thank you 👍👀👍

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Opening Hours

Monday

9AM–6PM

Tuesday

10AM–6PM

Wednesday

9AM–6PM

Thursday

12–8PM

Friday

9AM–6PM

Saturday

Closed

Sunday

Closed

Cook Greg K Dr

Optometrists

London Optometrists

Website: drcookoptometrist.ca

Address: 699 Wilkins Street, Unit 3, London, ON N6C 5C8 Wilkins St #3,London, ON N6C 5C8,Canada

Phone: +1 519-649-7415

Categories:

Optometrist

Reviews

Kim Cooke

Dr. Cook is extremely knowledgeable, very thorough in your eye examination. He has all the state of the art equipment to properly assess your vision. I would highly recommend him to anyone!

Suzanne Thomson

Awesome experience. Thank u

sarah huynh

Very knowledgeable with current technology. Highly recommended!

sliversurfer1

My family have been trusting his skilled knowledge for years.

Ree Fortin

Amazing dr.Very thorough and knowledgeable.

sanaa alabsi

Scott Bruder

Edward Clark

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Opening Hours

Monday

7AM–5:15PM

Tuesday

7AM–8:15PM

Wednesday

7AM–5:15PM

Thursday

9AM–5:15PM

Friday

7AM–3:45PM

Saturday

8:30AM–2:15PM

Sunday

Closed

Wharncliffe Optometry [FYidoctors]

Optometrists

London Optometrists

Website: fyidoctors.com

Address: 316 Wharncliffe Rd N,London, ON N6G 1E2,Canada

Phone: +1 519-673-0210

Categories:

Optometrist

Reviews

TheNopxah

No one answering phone calls if you have any questions, so your options are leave a message for an appointment or go somewhere else. I chose the latter.

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Opening Hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Adelaide Optometric Centre

Optometrists

London Optometrists

Address: 1135 Adelaide St N,London, ON N5Y 4J7,Canada

Phone: +1 519-432-6142

Categories:

Optometrist

Reviews

Amanda Chambers

Moving up the street a few blocks but great optometrist for WHOLE family. KID FRIENDLY 👌

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Opening Hours

Monday

9AM–5PM

Tuesday

9AM–5PM

Wednesday

9AM–5PM

Thursday

9AM–5PM

Friday

9AM–12PM

Saturday

Closed

Sunday

Closed

Pilecki Steven Dr

Optometrists

London Optometrists

Address: 101 Cherryhill Blvd,London, ON N6H 4S4,Canada

Phone: +1 519-434-2020

Categories:

Optometrist

The Best Optometrists in London

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